The little extras

I had an email from a customer today who was alarmed that I had accidentally slipped in something extra into his order, and he was afraid someone else may have been shorted in theirs.  This is a first for me, as no one else has said anything when I've placed a freebie in their package.  So I explained to him that there was no mistake.  Not only do I occasionally slip in extra stuff for repeat customers or those that spend a lot of money with me (maybe I need to start a rewards card program?  ha ha!) but I also include extras in the 1st, 10th, 20th, and every 10 orders after that, per month and I try to remember to write it on the packing slip, but sometimes forget to.  He just happened to be the 10th order of this month, so received something a little extra that would be of use with the other things he'd bought, and i hadn't scribbled as to why!

Today I'm shipping out the 20th order this month to a fella in France, all 6mm Federation stuff, so he'll be getting a couple of free Khiff things for them to blast. 

So, if you receive something extra, don't freak out!  Thanks are appreciated, but not necessary.  It's just my way of saying thank you for your support.